Airport Operations Intern

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WELCOME TO THE WORLD OF OPPORTUNITY!

Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8,000 employees from more than 110 nationalities, who share our values of inclusivity, positivity, dedication, integrity, and sustainability.

As a rapidly expanding airline, we offer exciting career opportunities across a range of functions, from flight operations to engineering, customer experience, finance, and more. We provide extensive training and development opportunities to help our employees grow and succeed in their roles. Joining Wizz Air means joining a team that is passionate about aviation, dedicated to excellence, and committed to making air travel accessible and sustainable for all. If you are looking for a challenging and rewarding career in the aviation industry, we welcome you to explore our job opportunities and become a part of our success story.

Airport Operations Intern

Based in BUD - Office

AIRPORT OPERATIONS INTERN

Join us as An Airport Operations Intern for a fixed-term period of 4 months, covering the summer peak at Budapest Airport (BUD). This role, reporting to the Ground Operations Manager, is perfect for students looking to gain valuable experience in aviation operations. You'll be part of a dynamic and international team, making a real impact during one of the busiest times of the year.

Responsibilities:

Disruption Management:
- Oversee disruption management at Budapest Airport
- Communicate and follow up on flight disruptions and recovery procedures based on EU261/2004 regulation
- Be present at the boarding gate for flights with potential disruptions
- Assist passengers with questions regarding the company or ongoing disruptions (during delays, flight reschedules, or cancellations)
- Support passengers during disruptions by distributing water and meal vouchers
- Supervise hotel arrangements concluded by the Ground Handling Provider

General operations related tasks (out of disruption times)
Real-time monitoring of the operation at Budapest Airport based on Ground Operations needs

Requirements:

Active university/college full-time student status in Hungary
Fluent in English and Hungarian (written and spoken); additional languages are an advantage
Ability to work in 7-hour shifts, including weekends and holidays, from morning until late evening
Ability to work under pressure
Excellent communication and organization skills
Flexible approach and ability to remain diplomatic
Experience in airport operations or in customer care areas is an advantage

When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.

We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.